Path of success

We are very happy to say that we were able to make a successful contextual inquiry.Here is the transcript of this task : Transcript About User: Age : 57 years old Occupation : Pensioned Teacher Gender : Female Description : She is really new to a web site. Also have very small knowledge in IT. But like to learn and use new technology. Transcript : 00:17 me : Go to the News Room of Infolanka.lk web site and begin asking questions. 00:18 User : take a look at web site. 00:28 me : View older news articles of the site. 00:37 User : Scroll the page to bottom and search for older news articles. (user seems confused and get excited). 01:18 me : OK OK. It seems its difficult you to find that. 01:19 User : Yeah. 01:22 me : OK then. Can you view full description of a news post? 01:36 User : Scroll to th

Think aloud, otherwise referred to as think-out-loud is a protocol used in usability testing to help the facilitator understand the emotional and practical user experience of a product or prototype. Think aloud requires the user to not only say his or her thoughts out loud, but also to explain and justify them. For example, in a think aloud usability test for a website, a user might click on a link and might justify this action by explaining that they are interested in the product that the button is said to link to. Think aloud differs from talk aloud, which only requires a statement of intention, such as, “I will click here”. We are going to interview a person using think aloud prototyping. In this task we are going to give chance to a person who are not familiar with this site and tell him/her to do some tasks using that site.While he/she doing it, we are going to video what are he/her doing and him/her facial expressions. Here are some questions we are going to ask from that person.